There are two powerful and effective tools I share with all my clients to help them facilitate one-on-one and team meetings: Stop, Start, Continue and Mad, Glad, and Sad.

These tools are incredibly valuable in the following situations:

• Team-building with staffor management teams
• Soliciting feedback from front-line staff
• Facilitating constructive coaching conversations with an individual - Discerning the “real issues” of a situation or a relationship

Stop, Start, Continue and Mad, Glad and Sad can be utilized in group meetings, one-on-one conversations, or in interactive team exercise for an entire team simultaneously (using flip-charts for data capture).

For example, Stop, Start, Continue can be used with a group of employees by giving participants each their own copy of the Stop, Start, Continue form. Once everyone has their form, ask them to read through the handout and write down their responses to the questions using the form. Once everyone is finished, facilitate a group discussion by asking individual participants to share whatever they are comfortable sharing in discussion with the entire group.

The Stop, Start, Continue form can be used with individuals in private one-on-one conversations as a tool to guide your conversation. You can also send the form to the person in advance of your meeting to make your face-to-face time meaningful and efficient.

Finally, the Stop, Start, Continue process can be used to bring a group of ten to twelve employees or managers together in a group facilitation activity. 

To download the full packet of instructions, click here.